Frequently Asked Questions about Launcher Issues

[Shuaj0]

1. I have an issue with my launcher.
- Please kindly check that you are located serviced regions:

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- For the other regions, we are sorry that we don't have any updates on this yet.
- You might face the following screenshot when your timezone is not set up correctly.

2. I have a pop up for Windows 10 Firewall / Windows Defender Smart Screen.
- This is normal behavior to have a pop up due to Windows system policy.
- Please proceed to execute by following our guideline :

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3. My computer support 32 bit. Can I play PUBG LITE?
- Sorry but PUBG LITE supports 64 bit. Please check

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4. Do I have to download Visual C++ or DirectX Runtime?
- Yes, there should be a pop up if you don't have in your computer. Please install according to the guideline, then you will be able to enjoy PUBG LITE!


5. I have a pop-up for "Not Enough Disk Space"
- Please check

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for your minimum HDD space (4 GB)

6. I have a pop-up for "Not Authorized"
- If the launcher is on, please restart the lobby.
- If the launcher is off, please close the client and restart the launcher.

7. Please click "Check & Repair" Button before you start!
- We believe most of your launcher issues will be solved with this step.

I hope that i help you with error

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[Zarc]

Thanks for sharing information

 

[Shuaj0]

Thanks for sharing information

welcome bro I hope that this can help people here !

 

[losciend]

use vpn

 

[oty]

Thank you so much for the good information!!

 

[Do You Love ME]

Thanks, this is useful to others

 

[awieox]

I want play in japar server but lock region

 

[iceyKel2133]

do i need to turnoff my firewall ?

 

[Marionete]

thanks for passing me on, friend

 

[KYLOREN10]

you need to use aio runtime