The worse manager i have ever seen

[khattabhunter]

Few days ago i bought perfume from sephora store and it told them i wanted the one edp but i didn't check my self and when i returned home i opened it and it turns out they gave me edt not edp so i went back to the store and told them that but they don't want to give me change or even refund because the box is open even thought sephora return policy say its okey to have refund even if the box was open and the manager was veey hateful because i told her u didn't give me what i wanted and still she didn't want to refund . So i contacted customer support and they said it's okey to refund then i told the turkish manager and showed her the message and she still don't want to give refund sland said that i have to contact turkish sephora not international sephora call center but when i called them they are not even responding to the calls and they have no English support . Wtf should i do now .

 

[Lahmacun]

You should apply to consumer arbitration committee about that. But check their policy's before you do because it could include "if the product has been changed to any other status than normal, the refund is not allowed" item. english is not the best

 

[taddams]

just forget about it let it be on his conscience

 

[Zokos]

i think you should to talk consumer protection we have this in egypt i think you have too

 

[Kevin Albert]

check the manager before use or buy

 

[rezmez21]

i think you should to talk consumer protection we have this in egypt

 

[MELEK ÜZÜMÜ]

file a lawsuit, justice

 

[waled jarar]

check the manager

 

[undermypants]

ask for its manager?

 

[Meliodas Sama]

Please report it to the police, and congratulations, you got your money

 

[tonaytis]

That's why I stay with Armani

 

[HWIDBANSARECOOL]

talk to the manager

 

[netflixinjo]

Report him to the law and get some moneyyyy xd

 

[shahrad]

It sounds like you're having a really tough time with this issue. Unfortunately, it sounds like the store manager is not being very helpful.

I would recommend contacting Sephora's customer service again and explain the situation.

Hopefully, they will be able to help you resolve the issue.

 

[seeyukz]

so rude... I've met a few bad customer service as well

 

[xGZUZx]

this world is on fire loot of bad ppl

 

[willians]

Check the mannager and lawsuit

 

[TheToxKiller]

wow did he really do that

Post automatically merged: 17 May 2022

wowo really man

 

[Mohamed Okaily]

i am so sorry for you, the manager can make the job good or bad, u better find another place immediately

 

[near1997]

ask your manager, best thing to do